Important Information
Policies
To help make your stay at Berlin Hotel in Cairo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear and practical guidelines designed to keep every stay organized and smooth.
Check-In and Check-Out
Check-in begins in the afternoon, and check-out typically takes place by midday. These times help the hotel prepare rooms efficiently and manage daily operations smoothly.
Identification & Minimum Age
Guests must present a valid ID at check-in. Minimum age requirements follow standard hotel policy, generally applying to the primary registered guest.
Payments & Deposits
Payment may be processed at arrival or in advance depending on the booking type. Some stays may require a small deposit or card authorization for incidentals.
Cancellations
Cancellation terms vary by room selection. Flexible rates allow changes within the designated window, while discounted non-refundable options follow stricter conditions.
Smoking Policy
The hotel includes non-smoking rooms. Some areas permit smoking, consistent with the region’s typical building layouts.
Pet Policy
Pets are generally not allowed, though service animals are accommodated when required.